Privacy Policy
**Last updated:** January 10, 2025
**Website:** https://righsize.com
**Contact:** support@righsize.com
Welcome to Righsize ("we", "our", "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
1. Who We Are
**Righsize** is provided by an individual based in Italy, acting as the data controller under applicable data protection laws, including the EU General Data Protection Regulation (GDPR).
You can contact us about any privacy concerns at: support@righsize.com
2. What Data We Collect
We collect the following personal data from users:
| Data Type | Why We Collect It |
|---|---|
| Name | To personalize your account |
| Email address | To create and manage your account, and to send fit recommendations or account-related messages |
| Shoe sizes entered | To provide accurate recommendations |
| Search history and fit recommendations | To improve our algorithm and provide relevant suggestions |
We also collect **anonymized** data after account deletion for analytics and service improvement purposes.
3. Legal Basis for Processing
We process your data based on the following lawful bases:
- **Consent**: When you sign up and choose to use our service
- **Performance of a Contract**: To provide fit recommendations and maintain your account
- **Legitimate Interest**: To improve our algorithms and customer experience (anonymized data only)
We **do not** send marketing or promotional emails. Any emails you receive will be directly related to your account and service usage.
4. Use of Cookies & Analytics
We use essential cookies to remember information you’ve entered so you don’t need to re-enter it. We also use **Google Analytics** to help us understand how our website is being used.
- Analytics cookies are **non-essential** and will only run after you give consent through our cookie banner.
You can learn more in our Cookie Policy (Coming Soon).
5. Storing & Securing Your Data
We store your data using secure tools and services, including:
- **Cloudflare D1 database** – for storage of account and recommendation data
- **Google Analytics** – for website usage insights
We retain your personal data only while your account is active. When you delete your account, we permanently remove your identifiable data and only retain anonymized information to improve our service.
6. Your Rights (GDPR)
If you are in the EU or UK, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise any of these rights, email us at support@righsize.com.
7. Data Sharing & Third Parties
We do **not** sell your personal data. We may share limited information with service providers who help us operate the website, such as:
- **Cloudflare** – for web and data hosting
- **Google** – for analytics and infrastructure
Each partner has a Data Processing Agreement (DPA) in place to comply with GDPR.
8. Data Transfers Outside the EU
Some of our service providers (like Google) may process data outside the EU. Where this happens, we rely on mechanisms like **Standard Contractual Clauses (SCCs)** to safeguard your data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through our website or via email.
10. Questions?
We’re here to help! If you have any questions about this Privacy Policy or your data, please contact us at:
**Email:** support@righsize.com